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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica

March 5, 2025

2  out of  5
rating by Jessica
"I’ve called about 4-5 times to get a hold of somebody and never have any luck. Wanted to add my younger brother to the policy since he got a new car and needed insurance by a certain date that didn’t happen. Wanted to remove a driver from my current policy since I got a letter that they might cancel my insurance which I am 38 weeks pregnant and cannot have that happen, but I have not heard from anyone or been able to get a hold of someone. I’ve had State Farm before and raved about them but haven’t had the same luck this time around almost wishing I went with someone else. Very frustrating."
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John Bergin

March 3, 2025

5  out of  5
rating by John Bergin
"Sean did a great job for us. He was very thorough and spent plenty of time with me answering all my questions. I appreciated working with him."
We responded:
"Thank you for your feedback John. We are pleased to hear that you found the session helpful. If you have any further questions or need assistance, please feel free to reach out!"
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JK Saha

February 19, 2025

5  out of  5
rating by JK Saha
"Sean Ruddell was very helpful and informative. Recommended!"
We responded:
"Thank you for the 5-star review! We’re thrilled to hear you had a great experience with Sean!"
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Leaf Evergreen

February 6, 2025

5  out of  5
rating by Leaf Evergreen
"Matt was awesome! Super professional, friendly, charismatic, and helpful. He walked me through every aspect of what my insurance would cover, got me as many deals and discounts as possible, nothing short of amazing! Got me signed up without a hitch. It’s as easy as just calling!"
We responded:
"Hi Leaf! Thank you so much for your wonderful review! We are so blessed to have Matt on our team and we're so glad that your interaction together was awesome! We look forward to many years of serving you!"
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Steven Boutilier

February 5, 2025

5  out of  5
rating by Steven Boutilier
"Sean is awesome to deal with. He is very knowledgeable. He answered every question I had. He also gave me good advice. It's good to have someone help you that cares. Good job Sean."
We responded:
"Hi Steven, thank you so much for your kind words! We're really glad to hear that you had a positive experience with Sean. It’s great to have someone like him on our team who is dedicated to providing excellent service and support. If you have any more questions or need assistance in the future, feel free to reach out!"
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Roy Elicker

February 3, 2025

5  out of  5
rating by Roy Elicker
"Spent close to 3 hours with Sean Russell of Ashley’s office on a comprehensive review of our insurance needs and current coverage. If you are feeling like it’s time for an insurance review to meet all your current and future needs, I would heartily recommend an appointment with Sean."
We responded:
"We really appreciate your recommendation, Roy! It’s great to hear that Sean took the time to conduct a thorough review of your insurance needs. Having an expert like him can make a significant difference in ensuring that coverage aligns with both current and future requirements!"
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Livia Acuna

January 27, 2025

5  out of  5
rating by Livia Acuna
"I'm so happy I switched to State Farm and the great customer service I received from Jailyn. She was friendly and kind in finding a great deal on my home and auto insurance and I hope to be with them for many years to come!"
We responded:
"We're thrilled to hear that Jailene provided such friendly and helpful service in finding the best deals for you. At State Farm, we strive to ensure our customers feel valued and supported. If you ever need assistance or have questions in the future, don’t hesitate to reach out. Here's to many happy years ahead with us!"
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Chris Modic

January 24, 2025

5  out of  5
rating by Chris Modic
"Sean Ruddell was very informative and answered all of my questions. He was intelligent, kind, and funny. He took the time and reviewed all of my policies with me, while making really good recommendations. I am definitely happy with the service he provided."
We responded:
"That's fantastic, Chris! We're really glad to hear that Sean went above and beyond in providing you with excellent service!"
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Nathan Duerr

January 23, 2025

5  out of  5
rating by Nathan Duerr
"Family has been with State farm for near 4 decades. Sean R was super helpful in navigating through life insurance and car insurance policies. These people are sharp-witted and I appreciate their genuine concern."
We responded:
"Thank you for your kind words! We're glad to hear that Sean was able to assist you and your family effectively. Your long-standing trust in us means a lot!"
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Thomas Metzler

January 9, 2025

5  out of  5
rating by Thomas Metzler
"I find the staff here to be very friendly and knowledgeable. I had a nice review of my policies with Sean Ruddell. Sean knows his stuff and helped me fine tune my insurance and save a few dollars. Also, had some good advice on life planning."
We responded:
"Thank you so much for the review, Thomas! We’re delighted that Sean provided you with a helpful and thorough review of your plans. It’s amazing to know he could fine-tune your coverage, help you save, and offer some tips. Your support and confidence in our team mean a lot to us!"
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James Olshove

January 6, 2025

5  out of  5
rating by James Olshove
"I worked with Sean Ruddell who is the office manager at Ashley Goodenough State Farm in Hillsboro a couple weeks ago because I was concerned about my current home owners coverage and whether I had goodenough coverage to cover replacement in the case of a worst case scenario. They sent me a letter proposing the possibility that I might benefit by reviewing my policy just to make sure my coverage was adequate for the current time. Most folks let this kind of thing go for years not thinking about the amount of coverage purchased initially and if it will cover the current cost of replacement. Especially if any improvements have been done. This was the case. Anyway, I found that I was under insured by a few hundred grand because I let it go way too long. I bought the place in 2007. Regardless, working with Sean Ruddell was actually really fun because he is optimistic but also a realist with a charismatic personality. The time went by so fast I didn't realize I was late for another appointment. I know that the cost of my coverage is going to go up but it's worth it because I know that I am covered. Sean also informed me that I wasn't covered for things that seem minor like if the sewer backs up or the original water pipes burst underground. My other agent who has recently retired did not take the time to let me know about these things. In a new construction I may not be as concerned but my house is getting up there in years and I can see the value of throwing a few more bucks at some really old crusty possibilities that I don't want to have to deal with when I am older and on a fixed income. If fact I don't want to deal with paying for something like that even right now! I have to make another appointment with Sean before my policy renews and I look forward to taking care of the loose ends. It will be one more thing that I will not have to worry about and then I will know that I am fully covered and State Farm has never let me down before. Thank you Sean for loving your job. It shows in your personality and I never mind paying for excellent advice and service. Especially when it serves me well! Dr. James"
We responded:
"Thank you so much for sharing your incredible experience, James! We are happy to hear how Sean provided exceptional service while reviewing your homeowner’s plan. His expertise, optimistic outlook, and attention to detail reflect our commitment to making sure our customers are well-informed and adequately protected. It’s incredible to know that working with Sean made the process both insightful and enjoyable. We appreciate your support and your thoughtful words about our proactive approach to coverage updates. We’re delighted to know you feel pleased with your updated plan. Thank you for recognizing the importance of thorough insurance planning and highlighting Sean's dedication. We look forward to continuing to serve you and assisting you with your future needs. Thanks again for choosing us!"
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Christina An

December 31, 2024

5  out of  5
rating by Christina An
"I've had State Farm for decades and have been well taken care of over the years. Sean at Ashley Goodenough's office was great when I recently moved from OR to WA, taking the time to fully explain the differences between coverage in the two states and making sure my policies meet my needs. After hearing friends' horror stories about their experience with their (non-State Farm) insurance companies I feel extra-grateful to be working with such a wonderful team!"
We responded:
"Thank you so much for your kind words and loyalty to State Farm over the years, Christina! We’re thrilled to hear that Sean provided you with excellent service during your move and took the time to make sure your plans meet your needs. It’s good to know that our team has made your experience stress-free, especially when compared to the stories you’ve heard. We’re grateful for your support and are here for you. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us!"
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Robert Metter

November 28, 2024

5  out of  5
rating by Robert Metter
"Matt at Ashley Goodenough was very helpful quoting me for all of my policies!!! I had a number of separate items to insure. He was methodical and explained all of the coverages he was setting up for me. I ended up saving thousands going with them. I highly recommend Matt for your home, auto and other coverages."
We responded:
" Thank you so much for your kind review, Robert! We’re happy to hear that Matt was able to help you with all your plans and provide such thorough and methodical service. It’s fantastic that we could help you save thousands while making sure you have the coverage for your needs. Thanks again!"
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Kevin Zinecker

November 22, 2024

5  out of  5
rating by Kevin Zinecker
"Quick and easy! Now paying half as much compared to previous insurance company. Staff friendly and efficient!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience and are saving money. If you need anything else, feel free to reach out!"
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Melisa U.

November 18, 2024

5  out of  5
rating by Melisa U.
"Delightful team to work with"
We responded:
"Thank you for your feedback! Providing a positive and enjoyable experience is important to us. We appreciate your support and look forward to continuing to assist you."
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Terri Trever

November 6, 2024

5  out of  5
rating by Terri Trever
"Ashley is always polite, willing to help, and answer questions. Her staff is very knowledgeable and eager to help."
We responded:
"Thank you, Terri! We're so glad to hear you had a positive experience with Ashley and our team. We appreciate your support!"
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Phillip Smith

October 27, 2024

5  out of  5
rating by Phillip Smith
"Mathew Whipple was amazing and was able to give me roadside and 100k pip for $50 less than GEICO was charging me on my 2009 Hyundai Elantra."
We responded:
"Thank you for your feedback, Phillip! We're thrilled to hear you found great savings with us. If you need any further assistance, don’t hesitate to reach out!"
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R BF

October 22, 2024

5  out of  5
rating by R BF
"I am glad I connected with Matt Whipple. He was patient and gave me the best quotes online and the process was quick!! I saved so much money. Trust me I checked soooo many places. My old insurance even suggested State Farm and I am so grateful."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Matt was able to help you save money. We're here for all your insurance needs!"
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Zachary Ritter

October 9, 2024

5  out of  5
rating by Zachary Ritter
"Matt Whipple was pleasant to work with, experienced and knowledgeable; all of which made switching to State Farm a positive experience. Thank you Matt for all the help today."
We responded:
"Thank you for the great feedback! We're glad to hear you had a positive experience with Matt. He’s a valuable part of our team!"
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Stephanie Banning

October 8, 2024

5  out of  5
rating by Stephanie Banning
"Matt was kind, a good communicator and efficient. He made a difficult situation easy for me."
We responded:
"Thank you for sharing your experience! We're so glad to hear that Matt was able to make the process easier for you. We appreciate your trust in us!"
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deborah terracino

October 3, 2024

5  out of  5
rating by deborah terracino
"Matt was very helpful and professional. I am so glad I switched to State Farm!"
We responded:
"Thank you, Deborah! We're thrilled to hear that Matt was able to assist you and that you’re happy with your switch to State Farm. Welcome aboard!"
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Alison Larkin

October 1, 2024

5  out of  5
rating by Alison Larkin
"This is a great State Farm team! Viry was especially helpful to me today when I needed assistance getting rate info from underwriting. Thanks Ashley, Sean, and Viry!"
We responded:
"Thank you, Alison! We're so glad to hear you had a great experience with our team. We appreciate your kind words!"
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Jessica gee

September 28, 2024

5  out of  5
rating by Jessica gee
"Matt helped me through the process and answered all my questions. He was kind, quick, and efficient! Thank you for your help, I would definitely recommend him and state farm to anyone!"
We responded:
"Thank you, Jessica! We're thrilled to hear that Matt provided you with such great service. We appreciate your recommendation!"
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Rama Krishna Sharma

September 16, 2024

5  out of  5
rating by Rama Krishna Sharma
"I had the pleasure for working with Matt regarding my insurance needs for auto and home. From very first interaction, Matt demonstrated deep understanding of industry and took time to explain every option in detail and worked with my needs. I appreciate the personal attention and quick response."
We responded:
"Thank you, Rama! We're so glad to hear that Matt provided you with such attentive and detailed service. Your feedback is greatly appreciated!"
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BassDood

September 12, 2024

5  out of  5
rating by BassDood
"After getting a huge increase from our former insurance company, I contacted State Farm. Matt was very helpful, and saved us a considerable amount on our auto, home, travel trailer, and umbrella policies. Thanks."
We responded:
"Thank you for sharing your experience! We're so glad to hear that Matt was able to assist you in finding significant savings. It’s always our goal to provide excellent service and help our clients feel secure in their insurance choices. We appreciate your trust in State Farm and are here to support you whenever you need!"