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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen Devaney

April 12, 2025

5  out of  5
rating by Stephen Devaney
"Sean proved to be an excellent agent. He provided the best experience that I've ever had with a State Farm agent. He was engaged and informative. His explanations were common sense driven and helped me to understand answers to my questions."
We responded:
"Thank you for the fantastic 5-star review! We’re excited to welcome you as a new customer and look forward to providing you with exceptional service!"
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Shawn Saulsbury

April 9, 2025

5  out of  5
rating by Shawn Saulsbury
"I've been doing business with Ashley's office for around 5 years and recently chose her office to take on insuring my new home. I have always found her co-workers to be fun, easy going, professional and offer great products. Sean Ruddell assisted me with acquiring my home owner insurance and upgrades. Sean was kind and understanding of the stress of moving and purchasing a new home; and, most importantly knows his business and products. Thank You!"
We responded:
"Thank you so much Shawn for your lovely review! We're glad Sean was able to help with you home insurance in a way that brought you confidence in a time where it's needed most! We look forward to many more years of serving all of your insurance needs!"
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Danielle W

March 28, 2025

5  out of  5
rating by Danielle W
"Sean was excellent in handling my new policy updates for my out of state move and will be referring my house mate for a quote."
We responded:
"We greatly appreciate your 5-star rating Danielle! Your feedback means the world to us, and we look forward to exceeding your expectations on your next visit!"
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Kenny & Jaime Burchett

March 26, 2025

5  out of  5
rating by Kenny & Jaime Burchett
"Sean was GREAT to work with, very helpful and professional. He was very patient and offered a lot of options. I would highly recommend working with him!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with us. Your kind words motivate our team to keep delivering the best service possible."
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Moonjung Kyung

March 24, 2025

5  out of  5
rating by Moonjung Kyung
"UPDATE on 03/24/2025: After leaving my review, Sean reached out to me and we were able to resolve the issue. Since then, I've contacted him a few more times regarding some paperwork, and every time he has been prompt and professional in his responses. Agent Sean Ruddell worked on 4 of my landlord insurances a month ago and never finalized it. No update ever on why they are not finalized. Even if there is missing information that caused this, I was not able to find out because he never picks up or returns my call."
We responded:
"Thank you for sharing your updated experience, Moonjung. We’re glad Sean was able to connect with you and resolve the issue. It’s so important to us that you receive prompt and helpful service, and we appreciate your patience while things got worked out! If you ever need further assistance, don’t hesitate to reach out. We appreciate your support and the opportunity to assist you!"
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Xavier Chavez Ibabao

March 21, 2025

5  out of  5
rating by Xavier Chavez Ibabao
"Sean was great help the other day for me. I came into the office and he took time out of his day for an appointment I never scheduled and he took his time and sat down with me for an hour and helped explain any questions I had"
We responded:
"Hey Xavier, thank you so much for sharing your experience with our agency! We are so glad to hear that Sean made your experience so positive! We look forward to years of taking care of your account."
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Vinit Abraham

March 19, 2025

5  out of  5
rating by Vinit Abraham
"I always had a pleasant experience dealing with Ashley Goodenough State Farm insurance agency. I usually interact with Sean Ruddel and he is very prompt, professional and always happy to answer any questions we have. Last day, I did a walk-in to their office and Sean was very kind to accommodate the walk-in, explain and answer all the questions I had on the insurance policies in very detail. Highly recommend !!"
We responded:
"Hey Vinit! It is always such a pleasure working with you, we're so grateful for your continued business and look forward to our future interactions with you!"
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Carrie Stutzman

March 17, 2025

5  out of  5
rating by Carrie Stutzman
"Matt was very helpful with my Auto and Home Insurance needs. He explained things thoroughly and without any pressure, which is very important to me. He wasn't just trying to sell me a policy, he took the time to listen to my family's needs and tailor a package that makes sense for where we are in life currently and offered some things to think about for the future. I am glad I have made the switch back to State Farm. Thank you Matt!"
We responded:
"Thank you so much for your wonderful five-star review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our team. At State Farm, we strive to provide excellent service and support to all our clients, and it’s rewarding to know we hit the mark with you."
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Jessica

March 5, 2025

2  out of  5
rating by Jessica
"I’ve called about 4-5 times to get a hold of somebody and never have any luck. Wanted to add my younger brother to the policy since he got a new car and needed insurance by a certain date that didn’t happen. Wanted to remove a driver from my current policy since I got a letter that they might cancel my insurance which I am 38 weeks pregnant and cannot have that happen, but I have not heard from anyone or been able to get a hold of someone. I’ve had State Farm before and raved about them but haven’t had the same luck this time around almost wishing I went with someone else. Very frustrating."
We responded:
"Hi Jessica, Thank you for your feedback. We’re really sorry to hear about the challenges you’ve faced in reaching us and the frustration it has caused, especially during such an important time in your life. We truly appreciate your patience and want to make this right. Please reach out directly to Ashley at Ashley@mygoodenoughagent.com so we can locate your account and discuss your concerns in detail. We’re here to help and would love the opportunity to resolve this for you. Thank you again for your candid feedback, and we look forward to connecting with you soon!"
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John Bergin

March 3, 2025

5  out of  5
rating by John Bergin
"Sean did a great job for us. He was very thorough and spent plenty of time with me answering all my questions. I appreciated working with him."
We responded:
"Thank you for your feedback John. We are pleased to hear that you found the session helpful. If you have any further questions or need assistance, please feel free to reach out!"
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JK Saha

February 19, 2025

5  out of  5
rating by JK Saha
"Sean Ruddell was very helpful and informative. Recommended!"
We responded:
"Thank you for the 5-star review! We’re thrilled to hear you had a great experience with Sean!"
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Leaf Evergreen

February 6, 2025

5  out of  5
rating by Leaf Evergreen
"Matt was awesome! Super professional, friendly, charismatic, and helpful. He walked me through every aspect of what my insurance would cover, got me as many deals and discounts as possible, nothing short of amazing! Got me signed up without a hitch. It’s as easy as just calling!"
We responded:
"Hi Leaf! Thank you so much for your wonderful review! We are so blessed to have Matt on our team and we're so glad that your interaction together was awesome! We look forward to many years of serving you!"
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Steven Boutilier

February 5, 2025

5  out of  5
rating by Steven Boutilier
"Sean is awesome to deal with. He is very knowledgeable. He answered every question I had. He also gave me good advice. It's good to have someone help you that cares. Good job Sean."
We responded:
"Hi Steven, thank you so much for your kind words! We're really glad to hear that you had a positive experience with Sean. It’s great to have someone like him on our team who is dedicated to providing excellent service and support. If you have any more questions or need assistance in the future, feel free to reach out!"
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Roy Elicker

February 3, 2025

5  out of  5
rating by Roy Elicker
"Spent close to 3 hours with Sean Russell of Ashley’s office on a comprehensive review of our insurance needs and current coverage. If you are feeling like it’s time for an insurance review to meet all your current and future needs, I would heartily recommend an appointment with Sean."
We responded:
"We really appreciate your recommendation, Roy! It’s great to hear that Sean took the time to conduct a thorough review of your insurance needs. Having an expert like him can make a significant difference in ensuring that coverage aligns with both current and future requirements!"
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Livia Acuna

January 27, 2025

5  out of  5
rating by Livia Acuna
"I'm so happy I switched to State Farm and the great customer service I received from Jailyn. She was friendly and kind in finding a great deal on my home and auto insurance and I hope to be with them for many years to come!"
We responded:
"We're thrilled to hear that Jailene provided such friendly and helpful service in finding the best deals for you. At State Farm, we strive to ensure our customers feel valued and supported. If you ever need assistance or have questions in the future, don’t hesitate to reach out. Here's to many happy years ahead with us!"
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Chris Modic

January 24, 2025

5  out of  5
rating by Chris Modic
"Sean Ruddell was very informative and answered all of my questions. He was intelligent, kind, and funny. He took the time and reviewed all of my policies with me, while making really good recommendations. I am definitely happy with the service he provided."
We responded:
"That's fantastic, Chris! We're really glad to hear that Sean went above and beyond in providing you with excellent service!"
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Nathan Duerr

January 23, 2025

5  out of  5
rating by Nathan Duerr
"Family has been with State farm for near 4 decades. Sean R was super helpful in navigating through life insurance and car insurance policies. These people are sharp-witted and I appreciate their genuine concern."
We responded:
"Thank you for your kind words! We're glad to hear that Sean was able to assist you and your family effectively. Your long-standing trust in us means a lot!"
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Thomas Metzler

January 9, 2025

5  out of  5
rating by Thomas Metzler
"I find the staff here to be very friendly and knowledgeable. I had a nice review of my policies with Sean Ruddell. Sean knows his stuff and helped me fine tune my insurance and save a few dollars. Also, had some good advice on life planning."
We responded:
"Thank you so much for the review, Thomas! We’re delighted that Sean provided you with a helpful and thorough review of your plans. It’s amazing to know he could fine-tune your coverage, help you save, and offer some tips. Your support and confidence in our team mean a lot to us!"
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James Olshove

January 6, 2025

5  out of  5
rating by James Olshove
"I worked with Sean Ruddell who is the office manager at Ashley Goodenough State Farm in Hillsboro a couple weeks ago because I was concerned about my current home owners coverage and whether I had goodenough coverage to cover replacement in the case of a worst case scenario. They sent me a letter proposing the possibility that I might benefit by reviewing my policy just to make sure my coverage was adequate for the current time. Most folks let this kind of thing go for years not thinking about the amount of coverage purchased initially and if it will cover the current cost of replacement. Especially if any improvements have been done. This was the case. Anyway, I found that I was under insured by a few hundred grand because I let it go way too long. I bought the place in 2007. Regardless, working with Sean Ruddell was actually really fun because he is optimistic but also a realist with a charismatic personality. The time went by so fast I didn't realize I was late for another appointment. I know that the cost of my coverage is going to go up but it's worth it because I know that I am covered. Sean also informed me that I wasn't covered for things that seem minor like if the sewer backs up or the original water pipes burst underground. My other agent who has recently retired did not take the time to let me know about these things. In a new construction I may not be as concerned but my house is getting up there in years and I can see the value of throwing a few more bucks at some really old crusty possibilities that I don't want to have to deal with when I am older and on a fixed income. If fact I don't want to deal with paying for something like that even right now! I have to make another appointment with Sean before my policy renews and I look forward to taking care of the loose ends. It will be one more thing that I will not have to worry about and then I will know that I am fully covered and State Farm has never let me down before. Thank you Sean for loving your job. It shows in your personality and I never mind paying for excellent advice and service. Especially when it serves me well! Dr. James"
We responded:
"Thank you so much for sharing your incredible experience, James! We are happy to hear how Sean provided exceptional service while reviewing your homeowner’s plan. His expertise, optimistic outlook, and attention to detail reflect our commitment to making sure our customers are well-informed and adequately protected. It’s incredible to know that working with Sean made the process both insightful and enjoyable. We appreciate your support and your thoughtful words about our proactive approach to coverage updates. We’re delighted to know you feel pleased with your updated plan. Thank you for recognizing the importance of thorough insurance planning and highlighting Sean's dedication. We look forward to continuing to serve you and assisting you with your future needs. Thanks again for choosing us!"
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Christina An

December 31, 2024

5  out of  5
rating by Christina An
"I've had State Farm for decades and have been well taken care of over the years. Sean at Ashley Goodenough's office was great when I recently moved from OR to WA, taking the time to fully explain the differences between coverage in the two states and making sure my policies meet my needs. After hearing friends' horror stories about their experience with their (non-State Farm) insurance companies I feel extra-grateful to be working with such a wonderful team!"
We responded:
"Thank you so much for your kind words and loyalty to State Farm over the years, Christina! We’re thrilled to hear that Sean provided you with excellent service during your move and took the time to make sure your plans meet your needs. It’s good to know that our team has made your experience stress-free, especially when compared to the stories you’ve heard. We’re grateful for your support and are here for you. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us!"
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Robert Metter

November 28, 2024

5  out of  5
rating by Robert Metter
"Matt at Ashley Goodenough was very helpful quoting me for all of my policies!!! I had a number of separate items to insure. He was methodical and explained all of the coverages he was setting up for me. I ended up saving thousands going with them. I highly recommend Matt for your home, auto and other coverages."
We responded:
" Thank you so much for your kind review, Robert! We’re happy to hear that Matt was able to help you with all your plans and provide such thorough and methodical service. It’s fantastic that we could help you save thousands while making sure you have the coverage for your needs. Thanks again!"
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Kevin Zinecker

November 22, 2024

5  out of  5
rating by Kevin Zinecker
"Quick and easy! Now paying half as much compared to previous insurance company. Staff friendly and efficient!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience and are saving money. If you need anything else, feel free to reach out!"
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Melisa U.

November 18, 2024

5  out of  5
rating by Melisa U.
"Delightful team to work with"
We responded:
"Thank you for your feedback! Providing a positive and enjoyable experience is important to us. We appreciate your support and look forward to continuing to assist you."
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Terri Trever

November 6, 2024

5  out of  5
rating by Terri Trever
"Ashley is always polite, willing to help, and answer questions. Her staff is very knowledgeable and eager to help."
We responded:
"Thank you, Terri! We're so glad to hear you had a positive experience with Ashley and our team. We appreciate your support!"
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Phillip Smith

October 27, 2024

5  out of  5
rating by Phillip Smith
"Mathew Whipple was amazing and was able to give me roadside and 100k pip for $50 less than GEICO was charging me on my 2009 Hyundai Elantra."
We responded:
"Thank you for your feedback, Phillip! We're thrilled to hear you found great savings with us. If you need any further assistance, don’t hesitate to reach out!"