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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Holmes

June 3, 2025

5  out of  5
rating by Andrew Holmes
"Very helpful and informative!"
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Joshua Smith

June 2, 2025

5  out of  5
rating by Joshua Smith
"Shawn is the best. Taught me a lot about insurance in such little time. S/O Shawn🔥🔥"
We responded:
"Thank you so much for your wonderful review Joshua! We're thrilled to hear that you had a great experience. Your support means a lot to us! "
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Doom spawn

May 30, 2025

5  out of  5
rating by Doom spawn
"Sean and Viry assisted me and were both very helpful."
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Nic Delatorre

May 29, 2025

5  out of  5
rating by Nic Delatorre
"Sean answered all my questions and got me a policy that fit my needs."
We responded:
"Wow! Thank you for the fantastic 5-star review! We’re so glad to hear that you enjoyed your experience. Your kind words motivate us to keep delivering the best service possible. We can’t wait to welcome you back again soon!"
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denise Long

May 28, 2025

5  out of  5
rating by denise Long
"Just finished adding another policy - This time was with Jailene. The multiple times I've been in contact with the Goodenough agency I've had wonderful service. The team is very helpful and so kind, I highly recommend them for your insurance needs 😊 Also, I have fantastic rates, I'd say they're a good neighbor!"
We responded:
"Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our agency. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts made a difference for you."
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Jacob Chesley

May 28, 2025

5  out of  5
rating by Jacob Chesley
"Very helpful and knowledgeable."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot!"
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Maria Delgado

May 23, 2025

5  out of  5
rating by Maria Delgado
"VeEl equipo de de Ashley G. Es de los mejores. Estoy muy Satisfecha y Agradecida por la Pronta eficacia con que ayudan a sus clientes. Gracias por su Pronta,eficas ayuda.ry nice and soon customer sevices.wonderfull customer services."
We responded:
"Thank you so much for your kind review Maria, We look forward to helping you for many years to come!"
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Phyllis Stravens

May 6, 2025

5  out of  5
rating by Phyllis Stravens
"It was fast and Sean was amazing"
We responded:
"Hi Phyllis, Thank you for your incredible 5-star review! We’re so grateful for your support and thrilled that you had a great experience with us. Your feedback fuels our passion for what we do! If there’s anything more we can assist you with, please don’t hesitate to let us know. We look forward to your next visit!"
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Hayden Hartless

May 6, 2025

5  out of  5
rating by Hayden Hartless
"They helped me out with getting one of my renters dropped and adding on a new vehicle. It was very easy with all the help they provided."
We responded:
"Hi Hayden, Wow! Thank you for the amazing 5-star review! We’re so glad to hear that you enjoyed your experience with us. Your feedback inspires our team to keep delivering the best service possible. If there’s anything else we can do for you, or if you have any suggestions, we’d love to hear from you. We can’t wait to welcome you back!"
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Haley Shoe

May 2, 2025

5  out of  5
rating by Haley Shoe
"Sean at State Farm was extremely helpful, knowledgeable, and patient in explaining all questions related to my policy! Would definitely recommend Sean for any information you may need!"
We responded:
"Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our priority!"
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Mahatasin Azad

April 24, 2025

2  out of  5
rating by Mahatasin Azad
"So far the agents/agency is not very responsive. And I was only searching for new insurance. I am not sure how they will be once you are already a customer. I do not have great confidence in their service only after a brief encounter with them."
We responded:
"Hello Mahatasin, we thank you for your candid feedback and apologize for the delay in response. This week our team is short staffed and as you mentioned, response times have been slower than normal. Next week we will all be back in office and ready to serve at our normal capacity! Again, we apologize for the inconvenience and look forward to serving you when we return."
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Shawn Saulsbury

April 9, 2025

5  out of  5
rating by Shawn Saulsbury
"I've been doing business with Ashley's office for around 5 years and recently chose her office to take on insuring my new home. I have always found her co-workers to be fun, easy going, professional and offer great products. Sean Ruddell assisted me with acquiring my home owner insurance and upgrades. Sean was kind and understanding of the stress of moving and purchasing a new home; and, most importantly knows his business and products. Thank You!"
We responded:
"Thank you so much Shawn for your lovely review! We're glad Sean was able to help with you home insurance in a way that brought you confidence in a time where it's needed most! We look forward to many more years of serving all of your insurance needs!"
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Danielle W

March 28, 2025

5  out of  5
rating by Danielle W
"Sean was excellent in handling my new policy updates for my out of state move and will be referring my house mate for a quote."
We responded:
"We greatly appreciate your 5-star rating Danielle! Your feedback means the world to us, and we look forward to exceeding your expectations on your next visit!"
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Kenny & Jaime Burchett

March 26, 2025

5  out of  5
rating by Kenny & Jaime Burchett
"Sean was GREAT to work with, very helpful and professional. He was very patient and offered a lot of options. I would highly recommend working with him!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with us. Your kind words motivate our team to keep delivering the best service possible."
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Moonjung Kyung

March 24, 2025

5  out of  5
rating by Moonjung Kyung
"UPDATE on 03/24/2025: After leaving my review, Sean reached out to me and we were able to resolve the issue. Since then, I've contacted him a few more times regarding some paperwork, and every time he has been prompt and professional in his responses. Agent Sean Ruddell worked on 4 of my landlord insurances a month ago and never finalized it. No update ever on why they are not finalized. Even if there is missing information that caused this, I was not able to find out because he never picks up or returns my call."
We responded:
"Thank you for sharing your updated experience, Moonjung. We’re glad Sean was able to connect with you and resolve the issue. It’s so important to us that you receive prompt and helpful service, and we appreciate your patience while things got worked out! If you ever need further assistance, don’t hesitate to reach out. We appreciate your support and the opportunity to assist you!"
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Xavier Chavez Ibabao

March 21, 2025

5  out of  5
rating by Xavier Chavez Ibabao
"Sean was great help the other day for me. I came into the office and he took time out of his day for an appointment I never scheduled and he took his time and sat down with me for an hour and helped explain any questions I had"
We responded:
"Hey Xavier, thank you so much for sharing your experience with our agency! We are so glad to hear that Sean made your experience so positive! We look forward to years of taking care of your account."
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Vinit Abraham

March 19, 2025

5  out of  5
rating by Vinit Abraham
"I always had a pleasant experience dealing with Ashley Goodenough State Farm insurance agency. I usually interact with Sean Ruddel and he is very prompt, professional and always happy to answer any questions we have. Last day, I did a walk-in to their office and Sean was very kind to accommodate the walk-in, explain and answer all the questions I had on the insurance policies in very detail. Highly recommend !!"
We responded:
"Hey Vinit! It is always such a pleasure working with you, we're so grateful for your continued business and look forward to our future interactions with you!"
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Carrie Stutzman

March 17, 2025

5  out of  5
rating by Carrie Stutzman
"Matt was very helpful with my Auto and Home Insurance needs. He explained things thoroughly and without any pressure, which is very important to me. He wasn't just trying to sell me a policy, he took the time to listen to my family's needs and tailor a package that makes sense for where we are in life currently and offered some things to think about for the future. I am glad I have made the switch back to State Farm. Thank you Matt!"
We responded:
"Thank you so much for your wonderful five-star review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our team. At State Farm, we strive to provide excellent service and support to all our clients, and it’s rewarding to know we hit the mark with you."
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Jessica

March 5, 2025

2  out of  5
rating by Jessica
"I’ve called about 4-5 times to get a hold of somebody and never have any luck. Wanted to add my younger brother to the policy since he got a new car and needed insurance by a certain date that didn’t happen. Wanted to remove a driver from my current policy since I got a letter that they might cancel my insurance which I am 38 weeks pregnant and cannot have that happen, but I have not heard from anyone or been able to get a hold of someone. I’ve had State Farm before and raved about them but haven’t had the same luck this time around almost wishing I went with someone else. Very frustrating."
We responded:
"Hi Jessica, Thank you for your feedback. We’re really sorry to hear about the challenges you’ve faced in reaching us and the frustration it has caused, especially during such an important time in your life. We truly appreciate your patience and want to make this right. Please reach out directly to Ashley at Ashley@mygoodenoughagent.com so we can locate your account and discuss your concerns in detail. We’re here to help and would love the opportunity to resolve this for you. Thank you again for your candid feedback, and we look forward to connecting with you soon!"
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John Bergin

March 3, 2025

5  out of  5
rating by John Bergin
"Sean did a great job for us. He was very thorough and spent plenty of time with me answering all my questions. I appreciated working with him."
We responded:
"Thank you for your feedback John. We are pleased to hear that you found the session helpful. If you have any further questions or need assistance, please feel free to reach out!"
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JK Saha

February 19, 2025

5  out of  5
rating by JK Saha
"Sean Ruddell was very helpful and informative. Recommended!"
We responded:
"Thank you for the 5-star review! We’re thrilled to hear you had a great experience with Sean!"
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Leaf Evergreen

February 6, 2025

5  out of  5
rating by Leaf Evergreen
"Matt was awesome! Super professional, friendly, charismatic, and helpful. He walked me through every aspect of what my insurance would cover, got me as many deals and discounts as possible, nothing short of amazing! Got me signed up without a hitch. It’s as easy as just calling!"
We responded:
"Hi Leaf! Thank you so much for your wonderful review! We are so blessed to have Matt on our team and we're so glad that your interaction together was awesome! We look forward to many years of serving you!"
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Steven Boutilier

February 5, 2025

5  out of  5
rating by Steven Boutilier
"Sean is awesome to deal with. He is very knowledgeable. He answered every question I had. He also gave me good advice. It's good to have someone help you that cares. Good job Sean."
We responded:
"Hi Steven, thank you so much for your kind words! We're really glad to hear that you had a positive experience with Sean. It’s great to have someone like him on our team who is dedicated to providing excellent service and support. If you have any more questions or need assistance in the future, feel free to reach out!"
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Roy Elicker

February 3, 2025

5  out of  5
rating by Roy Elicker
"Spent close to 3 hours with Sean Russell of Ashley’s office on a comprehensive review of our insurance needs and current coverage. If you are feeling like it’s time for an insurance review to meet all your current and future needs, I would heartily recommend an appointment with Sean."
We responded:
"We really appreciate your recommendation, Roy! It’s great to hear that Sean took the time to conduct a thorough review of your insurance needs. Having an expert like him can make a significant difference in ensuring that coverage aligns with both current and future requirements!"
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Livia Acuna

January 27, 2025

5  out of  5
rating by Livia Acuna
"I'm so happy I switched to State Farm and the great customer service I received from Jailyn. She was friendly and kind in finding a great deal on my home and auto insurance and I hope to be with them for many years to come!"
We responded:
"We're thrilled to hear that Jailene provided such friendly and helpful service in finding the best deals for you. At State Farm, we strive to ensure our customers feel valued and supported. If you ever need assistance or have questions in the future, don’t hesitate to reach out. Here's to many happy years ahead with us!"