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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Coleman

December 18, 2025

5  out of  5
rating by Amanda Coleman
"Sean is awesome! He has helped me set up renters liability insurance and auto insurance. He takes the time to explain everything in detail and makes sure you understand everything. More than that he's very personable and will do all he can to save you money. Highly recommend! : )"
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Jackie Bartolo

December 13, 2025

5  out of  5
rating by Jackie Bartolo
"Got great service from Sean. Very patient and very detailed on all my plan options. Would recommend!"
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Tricia Bishop

December 11, 2025

1  out of  5
rating by Tricia Bishop
"I'm very disappointed in the service, or I should say, non-service I received from Sean the "office manager". He was often unable to answer direct questions about my policies. When he assured me he would find answers and return my call, I never heard from him. Compared to my state farm agent in a different state, his professionalism is non-existant. I never write reviews, good or bad. His treatment of this client inspired me to write this review."
We responded:
"Hi Tricia, We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. That’s not the level of clarity, communication, or follow-through we aim to provide. We understand how frustrating it can be when questions aren’t fully answered or when follow-up doesn’t meet expectations, and we regret that this was your impression of our office. We would welcome the opportunity to learn more about what happened and see if there’s anything we can do to provide clarity or help resolve any remaining concerns. If you’re open to it, please contact our office directly so we can look into this further. Thank you again for bringing this to our attention."
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Lissandra Valdes M.

December 11, 2025

5  out of  5
rating by Lissandra Valdes M.
"I had a pleasant experience working with Sean. Even though we had a few hurdles along the way, he was very attentive , guided me through every step with patience and professional. Highly recommend!"
We responded:
"Hey Lissandra, Thank you for taking the time to share your experience. We’re so glad to hear you felt supported throughout the process and that Sean was attentive, patient, and professional, even when a few hurdles came up. Helping individuals and families understand their options and feel confident in their life insurance decisions is something our team truly cares about, and we’re grateful you trusted us to guide you through it. We appreciate the recommendation and look forward to being a resource for you in the future!"
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William Subroto

December 5, 2025

5  out of  5
rating by William Subroto
"Sean did a great job walking me through all my questions. I called to just do a simple task and he walked me through the whole process. And cheaper than the website in the end to boot."
We responded:
"Thank you for the fantastic 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. Looking forward to serving you again!"
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Kathy Dawson

December 2, 2025

5  out of  5
rating by Kathy Dawson
"Sean was very helpful in switching my policy from state to state. Very thorough and kind, willing to answer all my questions and stayed on the phone the whole time to get my policy updated. Plus he saved me money! 10/10 recommend."
We responded:
"Thank you so much for your wonderful 5-star review! Providing reliable coverage and exceptional customer care is our top priority. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
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Teresa Cooney

November 19, 2025

5  out of  5
rating by Teresa Cooney
"Nef (and Ashley) helped me to move all my policies to a trust. Very patient and answered all my questions"
We responded:
"Thank you so much for your wonderful 5-star review Teresa! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Your feedback motivates our team to continue delivering the best service possible."
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Haley Shoe

November 15, 2025

5  out of  5
rating by Haley Shoe
"I really can’t say enough good things about Sean at this office. I’m a very anxiety induced customer, so I’ve called countless times with questions and concerns. Every time Sean has eased my anxieties and answered my questions to the fullest. He’s very genuine and very knowledgeable. He embodies the good neighbor that’s there!"
We responded:
"Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our priority!"
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Yanhui Zhao

November 14, 2025

5  out of  5
rating by Yanhui Zhao
"Sean is really helpful answering all the questions and walking through all the details on quote, and we got everything taken care of through two phone calls from two different states. It is a great experience working with Sean taking care of the insurance for the rental property. Highly recommend to anyone shares similar needs!"
We responded:
"We truly appreciate your fantastic 5-star rating Yanhui! It’s great to know that we met your expectations. Thank you for your kind words and continued support!"
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Ali Hussein

November 14, 2025

5  out of  5
rating by Ali Hussein
"I had an excellent experience working with Jailene Valle from State Farm Insurance agency wile purchasing my umbrella insurance policy. From the very beginning, the agent was very knowledgeable, patient, and thorough. Jailene took the time to explain what umbrella insurance covers, why it’s important, and how much coverage would best fit my needs. Thanks to State Farm and Jailene’s guidance, I now have peace of mind knowing I have additional protection in place. I highly recommend State Farm to anyone looking for reliable insurance coverage and support – especially if you’re considering umbrella coverage."
We responded:
"Thank you so much for your wonderful 5-star review Ali! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!"
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Cristina Rodriguez

November 14, 2025

5  out of  5
rating by Cristina Rodriguez
"Great service, all the details of my home/car policy were explained clearly and correctly!!"
We responded:
"Thank you for your amazing 5-star review! Your satisfaction is our top priority, and your kind words inspire us to continue providing excellent service. We appreciate your support and can’t wait to serve you again!"
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Michelle Smith

November 14, 2025

5  out of  5
rating by Michelle Smith
"We recently moved to the Hillsboro area from Central Oregon Jailene was able to help with our car, home and umbrella policies."
We responded:
"Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had a great experience with Jailene. Your feedback motivates us to keep delivering the best quality and service possible. We truly appreciate your support and look forward to assisting you again soon!"
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M. H

October 30, 2025

5  out of  5
rating by M. H
"Decided to switch my renter's insurance from Pemco to State Farm, so I contacted my friendly neighborhood agents at Ashley Goodenough's agency. Sean Ruddell wrote me a great policy and was an absolute joy to work with. He got me additional coverage over the Pemco policy - higher replacement coverage, a water/sewer damage rider, and an earthquake rider - for *less* than my measly Pemco policy! I'm super satisfied with the results, and Sean's friendly nature & expert knowledge made it easy. I'm looking forward to working with Sean and State Farm for a long time to come."
We responded:
"We truly appreciate your fantastic 5-star rating! It’s great to know that you’re happy with our service. Thank you for taking the time to share your positive experience — we look forward to assisting you again soon!"
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Nicole Frontado

October 30, 2025

5  out of  5
rating by Nicole Frontado
"Sean was great, reached out to me as needed and was very helpful explaining everything to me."
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again in the future!"
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Mark Klefbeck

October 30, 2025

5  out of  5
rating by Mark Klefbeck
"Viry is always great to work with."
We responded:
"Thank you for your fantastic review and the 5-star rating! We’re so pleased to know that you had a positive experience with us. Your support means a lot, and we look forward to continuing to serve you with the highest level of care."
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Zak Shawver

October 30, 2025

5  out of  5
rating by Zak Shawver
"Fantastic customer service and answers all of my questions in detail. Would highly recommend!"
We responded:
"Hey Zak thanks for the awesome 5-star review! We are glad you got all your questions answered! "
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Bryan Toda

October 29, 2025

5  out of  5
rating by Bryan Toda
"Sean helped me take care of changing home and fire insurance to auto pay"
We responded:
"Thank you for your 5-star review Bryan! We are glad changing to auto pay was quick and easy! "
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alexandra giles

October 24, 2025

5  out of  5
rating by alexandra giles
"Had the best experience and was very knowledgeable of anything I asked and even didn’t ! Thank you Sean for being amazing and making this transition so very easy ! Would recommend a million times over to anybody who truly wants an agent who cares about you in all stages of life not just when you’re handing out money or sales. You’re better than any “good neighbor” . Thank you"
We responded:
"Thank you so much for the 5-star review Alexandra! We are glad Sean was able to help you out and provide what you needed. If you ever need help with anything else don't hesitate to reach out!"
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Alok Ballal

October 10, 2025

5  out of  5
rating by Alok Ballal
"Really understanding, helpful and informative! Made the process of switching to State Farm really smooth."
We responded:
"Thank you so much for the 5-star review! We're thrilled to hear that your switch to State Farm has been a great experience. If you ever need any support or have questions along the way, we're here to help!"
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Scott Schwenk

September 17, 2025

5  out of  5
rating by Scott Schwenk
"Sean was very helpful, knowledgeable and informative with my insurance needs."
We responded:
"Hey Scott, we are glad Sean provided you with what you needed! Don't hesitate to reach out if you need anything!"
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Sherwick Min

September 10, 2025

5  out of  5
rating by Sherwick Min
"Easy to make changes, updates to policy through real human agents"
We responded:
"Hey Sherwick! Thank you for your 5-star review!! We're glad you were able to get what you needed! :)"
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Brennan Aulds

August 22, 2025

5  out of  5
rating by Brennan Aulds
"I just had a chat with Ashley Goodenough directly and not only was she extremely personable but also helpful and resourceful when it comes to my savings! Thank you for the wonderful call experience."
We responded:
"Thank you so much for your kind words and the 5-star rating! We’re delighted to hear that you had a wonderful experience during your call. Providing excellent service and support is our top priority, and your feedback truly motivates our team to continue delivering the best possible experience."
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Super Fantastic

August 22, 2025

5  out of  5
rating by Super Fantastic
"Still in the shopping & comparing stage for auto insurance. My situation is a bit complicated bc I recently moved to Oregon, have 2 cars & both are registered in different states. Plus, auto insurance requirements are different than California requirements. But Sean was such an experienced professional, he patiently answered my questions, presented my options & gave great recommendations without ever being pushy. Such a breath of fresh air to get old fashioned & knowledgeable service., in person, face to face, especially close from home! I've obtained quotes from several auto insurance companies recently. Sean at State Farm in Hillsboro really stood out from the rest. He seemed to easily navigate the quagmire (to me) that is auto insurance & the black box Lexus Nexus, hocus pocus algorithms. He can help find the sweet spot between cost & coverage for your specific needs."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with Sean. Providing reliable coverage and exceptional customer care is our top priority, and your kind words truly mean a lot to us. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
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Natalie Mendez

August 20, 2025

5  out of  5
rating by Natalie Mendez
"Matt is such a caring hardworking person, we’re grateful/lucky to have him in our corner. ❤️"
We responded:
"Thank you Natalie for your 5-star review. We look forward to keep on assisting you! :)"
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Jenna Heltzel

July 25, 2025

5  out of  5
rating by Jenna Heltzel
"Very knowledgeable and great at breaking everything down in ways you can actually understand. I really appreciated all his insight into what would best help us and even had some great advice around selling our car. Super helpful!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with our agency. Your support means a lot to us, and we look forward to continuing to serve you with excellence!"